Significantly less was flown in the previous year. It also goes hand in hand that fewer pieces of luggage have been misdirected or have even been lost and cannot be found. The Institut Sita puts the temporary loss rate at 3,5 percent.

From the report that downloaded from this link can be found, among other things, that four percent were stolen, 27 percent suffered damage and 69 percent arrived late at their destination. For comparison: In 2019 there were complaints of this type for every 1.000 suitcases with 5,6 pieces.