On November 1, 2022, a passenger lost her temper at Mexico City Airport and attacked a check-in employee working for Emirates. The argument is said to have been triggered by two circumstances: on the one hand, the traveler's passport had expired and, on the other hand, he had already arrived at the counter after the check-in time. The result: the check-in agent had to refuse the woman permission to fly. That was probably the right decision, because he turned out to be a dangerous "unruly PAX". The excluded passenger did not want to acknowledge the decision and lost his temper. She threw her laptop, his open suitcase and other items at the airport employee. At the same time, she shouted insults and even started hitting the ground employee. Other employees tried - without any significant success - to intervene and calm the situation down. This at least ended the physical attacks, but the woman then stood on the counter, clearly showed her bottom to the check-in agents and shouted vicious insults at other passengers. Security and the police had to be called for help and finally intervened. Emirates said of the incident: "We can confirm that an incident occurred on November 1 at the check-in counter at Mexico City International Airport in which a passenger who was late to the check-in counter was travelling with an expired passport. The passenger was denied boarding, became agitated and physically abused ground staff, prompting airport security and police to intervene. The safety of our passengers and staff is of paramount importance and will not be compromised."