Mallorca, Menorca, can't you get them mixed up? But that shouldn't happen to an airline. But that's exactly what happened to two elderly passengers from Bristol, because they mistakenly boarded a flight to Menorca - instead of Mallorca. Due to their age, the two passengers were looked after by a so-called PRM service. In concrete terms, this means that specially trained staff accompanied them to the aircraft in their wheelchairs. A mistake was made: instead of boarding the Jet2 flight from Bristol to Palma de Mallorca (PMI), they were taken to the one to Mahon (Menorca, MAH). The two elderly people claimed to British media that they only noticed after landing that they had landed on the "wrong" Balearic island. Not surprisingly, there was no PRM service available either, because no PRM travelers were expected. The two passengers claim not to have heard the announcements on board, in which the crew repeatedly used the word "Menorca". This could possibly be because if you don't listen carefully, it sounds at least similar anyway. However, the "further transport" to Palma de Mallorca was not so easy. The two travelers had to fly back to Bristol first and were then put on another Jet2 plane with the destination Palma de Mallorca. It actually worked on the second attempt, but the two wheelchair users are still furious with Jet2 because they had deliberately booked a non-stop flight and not a Bristol-Menorca-Bristol-Mallorca trip. The airline in question responded to the complaints of the two passengers and admitted that there had been a mistake. The PRM service provider had