May 3

More articles from the category

May 3

Defective business class seats: Singapore Airlines must compensate passengers

An Indian couple, Ravi Gupta, a local Director General of Police in Telangana, India, and his wife, flew from Hyderabad International Airport (HYD) to Perth (PER) via Singapore Changi Airport (SIN) in May 2023. During the first part of their journey, they discovered that the business class seats reserved for them were not working properly. The seats could not be reassigned during the flight as the flight was fully booked. The flight attendants offered to manually adjust the seats and checked them regularly during the four-hour and 50-minute flight. However, the couple claimed to have felt like economy class passengers, which caused them "mental anguish" during the flight. An airline spokesperson confirmed to several media outlets that while the automatic recline feature of Mr and Mrs Gupta's seats was faulty, the manual recline feature worked during the flight from Hyderabad to Singapore. "Our crew regularly checked on these customers and offered to manually adjust the seat if necessary," the spokesperson added. Initially, the airline offered compensation of 10.000 miles per passenger, which the Guptas refused. The couple then took the case to an Indian court, where the District Consumer Disputes Redressal Commission in Hyderabad ruled in the Guptas' favor. Singapore Airlines was ordered to reimburse each passenger INR 48.750 (US$570), plus 12% interest. In addition, the airline had to reimburse US$1193 for "mental and physical distress" and US$119 for expenses incurred by the Guptas. This is not the first case in which a business class passenger has received a

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Austrian Airlines has reactivated Vienna-Tbilisi

Austrian Airlines (AUA) resumed direct flights between Vienna and Tbilisi, the capital of Georgia, on May 1, 2024. Flights will operate three times a week, on Wednesdays, Fridays and Sundays. This event marks an important step in Georgian-Austrian relations. To welcome the resumption of flights, the Ambassador of Georgia to Austria, IE Ketevan Tsikhelashvili, and Mr. Stephan Linhart, Head of Sales East Europe & Israel at AUA, sent a video message from Vienna Airport. In her message, the Ambassador emphasized the excellent relations between Georgia and Austria and mentioned the visit of the Austrian Chancellor to Georgia last year, which gave new impetus to bilateral cooperation. She emphasized that more and more Austrians are visiting Georgia and getting to know the country as a unique travel destination. Georgia offers diverse attractions such as wine, impressive landscapes, the Black Sea coast, rich gastronomy and heliskiing in the mountains. In addition, the country is positioning itself as a transit hub between Europe and Asia, as a partner for green energy supply and as an attractive location for foreign companies.

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Miami: TSA officers stop man with snakes in his pants

At Miami International Airport, Transportation Security Administration (TSA) officers stopped a man attempting to board a flight with snakes in his pants. The administration posted photos of the snakes on social media but did not name the passenger's destination. Officials at Miami airport discovered this bag of snakes hidden by a passenger in his pants on Friday, April 26. The TSA called officers from CBP Southeast and Miami-Dade police to assist, and the snakes were turned over to the Florida Fish and Wildlife Conservation Commission. According to the TSA, the snakes, hidden in a sunglasses pocket, were discovered during a screening on April 26, 2024. The bag containing the snakes was hidden in the man's pants, according to the TSA. In one of the photos, two small pink snakes could be seen wandering outside the bag while white packing material was lying around them. The TSA said Customs and Border Protection and Miami-Dade Police partners were called in to assist with the discovery. The snakes were eventually turned over to the Florida Fish and Wildlife Conservation Commission. Wildlife smuggling is unfortunately a common practice around the world due to the demand for exotic pets. In October 2023, rats, otters and turtles escaped from an enclosure and caused chaos during a VietJet flight from Bangkok to Taipei. Southeast Asia is a hotspot for illegal wildlife trafficking, and Bangkok Airport (BKK) in particular recorded more than 2010 live animals confiscated between 2020 and 14.000.

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Austrian Airlines: Short-time work, state aid, state loans and high costs – comment

During the Corona pandemic, the Lufthansa subsidiary Austrian Airlines received significant financial support from the Austrian state. In addition to 150 million euros in "non-repayable subsidies", there was also a three-digit million euro amount from short-time work. The current federal government has had a problem with transparency around financial resources distributed during the Corona pandemic from the very beginning. A few subsidies can be seen in the transparency database, but especially in the case of large companies - for example under the guise of data protection - it was very important that the public and parliament did not know how much the state had provided for Austrian Airlines, Vienna Airport and other large companies as part of short-time work. Information about this was refused, so the Austrian Broadcasting Corporation took the matter to court. The Federal Administrative Court saw the refusal to provide information about the amount of Corona aid as a violation of the law and ordered the release of the information. In total, the government spent 9,8 billion euros on short-time work. At the top of the list of individual recipients published by Austrian Broadcasting Corporation is Austrian Airlines. In addition to short-time work, this company received a "non-repayable grant" of 150 million euros. A state-guaranteed loan, which has since been repaid, was also granted. In 2020, Austrian Airlines was the first large company to register short-time work. The employees were on this measure for a comparatively very long period of time, which is intended to preserve jobs. However, there were also financial losses for those affected, because the AMS does not cover the entire wage costs.

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Austrian Airlines: Airbus A320neo with special decals in the air

Austrian Airlines has underlined its commitment to Europe with a clear statement above the clouds. One of the airline's A320neo, with the registration OE LZO, acts as an ambassador of European unity and has been connecting Vienna with the world since today. Shortly before the European elections in June, a total of four Airbus A320s from the Lufthansa Group airlines Austrian, Brussels, Eurowings and Lufthansa Airlines will fly across the continent with the lettering "Yes to Europe". The lettering is clearly visible on the fuselage of the aircraft and is framed by a European wreath of stars. Austrian's A320neo will even be flying with this special decal for several months after the election. On May 13, 2024, all four Lufthansa Group aircraft with this special Europe decal will meet at Brussels Airport.

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