September 2, 2024

More articles from the category

September 2, 2024

Lost luggage in air travel: rights and obligations of travellers

Every year, millions of travelers around the world experience one of their biggest nightmares during their trip: losing their luggage. This unpleasant experience can not only ruin a vacation, but also cause considerable financial and emotional stress. Despite modern technology and improved logistics, the loss of luggage remains a common problem in aviation. But what steps must be taken to minimize the damage and what rights do affected passengers have? The following article highlights the most important measures and deadlines to be observed in the event of lost or damaged luggage and provides practical tips to keep the damage as low as possible. The first step: report the loss directly at the airport The first step in the event of lost luggage begins at the airport. Nikolaus Authried, Head of Legal Advice at the Austrian Automobile, Motorcycle and Touring Club (ÖAMTC), emphasizes the importance of reporting the loss immediately. To do this, the so-called PIR form (Property Irregularity Report) must be filled out, which is available at the baggage service counter. The form serves as official proof of the loss of luggage and is an essential basis for all further steps. It is important that this document is kept carefully, as it plays a central role in later claims. The written damage report: A must for the claim Filling out the PIR form alone is not enough. In order to actually be able to make a claim for damages, a written report of the incident to the airline is required. This must be done promptly, otherwise there is a risk that the claims will expire. The strict deadlines that must be observed are particularly important here: In the case of damaged luggage, the damage must be reported no later than

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Basel: Easyjet supports the ESC 2025 as official airline partner

The anticipation for the Eurovision Song Contest 2025, which will take place in Basel, knows no bounds. Easyjet, the city's leading regional airline, is proud to support this major event as the official airline partner. The choice of Basel as host city is not only a triumph for the city, but also big business for the airline, which will increase its capacity to transport the numerous fans from all over Europe. Basel will become the centre of the European music scene from 12 to 17 May 2025. Known worldwide for its extravagant and diverse music events, the Eurovision Song Contest attracts millions of viewers every year. This year, the city on the Rhine will host the event, which will feature a week of a series of activities and nine spectacular shows, culminating in a grand finale on 17 May. The choice of Basel, a city known for its cultural diversity and historical significance, as the host city for the 2025 ESC is a great success for the region. The city will become a melting pot of music and culture lovers from all over Europe and beyond during this time. Easyjet as a key player: a network of almost 70 routes As the official airline partner of the Eurovision Song Contest, Easyjet has taken on a central role in making it easier for fans to get there. The airline offers almost 70 routes from EuroAirport Basel-Mulhouse-Freiburg, connecting the city with numerous European cities. Easyjet is the largest regional airline in Basel and has a market share of over 60%. With its

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Emergency exercise “Lilienthal 2024” successfully carried out at Dresden Airport

The large-scale emergency exercise "Lilienthal 2024" took place at Dresden Airport, in which around 500 rescue workers trained to work together in a simulated aircraft accident. The exercise, which involved an emergency landing after a collision on approach, required the deployment of fire brigades, rescue services and police forces to practice firefighting and the evacuation of "injured" passengers. The aim of the exercise was to review the airport's alarm and deployment plans and to optimise the coordination of the various emergency services. Regular flight operations were not affected by the exercise.

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Zagreb Airport aims to expand its long-haul network

Zagreb Airport plans to expand its long-haul network and aims to launch direct connections to major markets such as the United States, Japan and China. Despite the previous focus on seasonal flights from Canada and South Korea, the airport shows potential for permanent expansion. The potential for long-haul flights is underpinned by high demand from the Far East, Australia and North America. Zagreb Airport had originally set 2025 as the target year for restoring its long-haul network after the pandemic. However, direct connections to the US, Japan and China are currently still missing, despite the increase in tourists from these regions. The airport is in negotiations with international airlines to introduce non-stop connections. The air transport agreement between Croatia and Japan, signed in 2023, could provide additional opportunities. Demand for connections to Shanghai and Beijing is particularly high, as China is seeing a significant increase in tourist flows to Croatia.

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Luxury and logistics: Swiss and the weight of the new first class seats

The trend in the aviation industry is increasingly towards maximum luxury and privacy, especially in first class. Swiss International Air Lines, a subsidiary of Lufthansa, is following this trend with new, luxurious first class seats to be introduced from 2025. But this luxury brings with it not only comfort, but also technical challenges: the new seats are so heavy that they could affect the balance of the aircraft. The airline is now planning to address these problems with special counterweights. Luxury and technical challenges Swiss's decision to use particularly heavy and comfortable seats in its first class reflects the general trend in aviation, where more and more emphasis is being placed on luxury and privacy. According to Meike Fuhlrott, spokeswoman for Swiss, the new seats are so heavy that they could upset the balance of some aircraft, particularly the Airbus A330-300. "The different weight development of the seats leads to a shift in the center of gravity in the aircraft," explains Fuhlrott. To counteract these problems, lead plates are to be installed as counterweights to restore the balance of the aircraft. The new seats come from the US company Collins, which will also supply the same generation of "Allegris" seats to Lufthansa, a sister airline of Swiss. The introduction of these seats is in line with the trend towards more privacy and luxury in first and business class, where passengers increasingly expect individual suites and spacious cabin spaces. Technical and ecological implications The additional weight created by the new seats has a direct impact on the economic efficiency and environmental compatibility of the aircraft. More weight

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Slovenia and Mongolia agree new air transport agreement

Slovenian President Nataša Pirc Musar signed a memorandum of understanding for an intergovernmental air transport agreement with Mongolia during her state visit to Ulaanbaatar. The planned agreement is intended to expand air connections between both countries and promote the free movement of citizens and trade. The Mongolian government stressed that the new legal framework will improve economic relations and cooperation. Currently, there are only limited air connections from Mongolia to Europe. Mongolian airline MIAT Mongolian Airlines flies to Frankfurt and Istanbul, while Eznis Airways recently started serving Prague. Turkish airline Turkish Airlines connects Istanbul with Ulaanbaatar. President Pirc Musar's state visit also included the first Slovenian-Mongolian Business Forum. Annual trade between the two countries is less than 30 million US dollars.

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Leasing company acquires aircraft portfolio worth $1,1 billion

Leasing company Dubai Aerospace Enterprise (DAE) has announced the acquisition of 23 aircraft from various contract partners for a total of approximately US$1,1 billion. The consolidated portfolio includes aircraft with an average age of 3,4 years and an average remaining lease term of 8,8 years. The aircraft are leased to 13 airlines in nine countries. The majority of the portfolio consists of short- and medium-haul aircraft (91 percent), of which 86 percent are next-generation.

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China's dominance in air transport: How the EU is reacting to the shift in the airline market

The flight market between China and Europe is undergoing a fundamental change that is of great importance to both European airlines and the EU Commission. The current trend shows that Chinese airlines have gained a significant competitive advantage by using more direct routes via Russia, while European competitors are suffering under the conditions of longer flight routes. These developments have prompted the EU Commission to examine the impact on competition and possible regulatory measures. Since the Corona pandemic, the balance of international air traffic has shifted. While European airlines are struggling with challenges in China, Chinese airlines are experiencing an upswing in the European market. According to Carsten Spohr, CEO of Lufthansa, the margins for European airlines in the Far East business are "not that great". Lufthansa has only been able to increase its capacity on the China routes to 57 percent of the pre-crisis level. Another example is British Airways, which is suspending its flights to Beijing for a year. In contrast, Chinese airlines such as Air China, China Southern Airlines and China Eastern Airlines have significantly expanded their offerings to Europe. This expansion has led to price pressure on the market and increased competition. The large Chinese airlines increasingly dominate the market, with market shares of up to 75 percent on individual routes. The influence of the Russian overflight ban A key factor in this market development is the Russian overflight ban for European airlines, which has been in place since the Russian aggression against Ukraine. This ban forces European airlines to choose longer flight routes, which significantly increases operating costs. KLM CEO Marjam Rintel put the figure at

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Ryanair reduces capacity at BER due to high costs

The Irish low-cost airline Ryanair will significantly reduce its capacity at Berlin Brandenburg Airport (BER) in summer 2025. Of the nine Boeing 737-800s currently in use, only seven will remain stationed at BER. The withdrawal is due to the access costs described as "horrendous", which the airport operator understands. Lufthansa is also concerned about the high costs at the German site in Leipzig/Halle, which will receive fewer new connections in the future. Lufthansa CEO Carsten Spohr points to significantly lower fees at other European airports, such as Prague, and calls for a reassessment of air traffic costs in Germany. The aviation industry association BDL criticizes the rising costs and calls for a "burden moratorium" for German air traffic.

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Edelweiss inaugurates airplane and bench in the Elm holiday region

The Swiss holiday airline Edelweiss recently named its Airbus A320 "Elm". The naming follows the motto "Where Edelweiss is at home", as the edelweiss flowers are also native to the Elm region. At the same time, a special wooden bench in the shape of an airplane seat was set up in Elm, which was built by the Elm sports track as a sign of the partnership and to promote tourism in the region. The bench offers a panoramic view of the Martinsloch and the Tschingelhörner in the UNESCO World Heritage Site Tectonic Arena Sardona and is complemented by a signpost pointing out some of the destinations that the Airbus A320 "Elm" flies to. The inauguration of the bench took place in the presence of Edelweiss representatives, former ski racer Vreni Schneider and other local personalities.

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