ANA All Nippon Airways was awarded the APEX World Class Award for the first time this year, one of the highest honors in the aviation industry.
The award is presented by the Airline Passenger Experience Association (APEX) and recognizes airlines that meet particularly high standards in the areas of safety, service, sustainability and health control. This year, only ten airlines worldwide were honored with this award.
The APEX World Class status is based on passenger ratings and quality tests by experts on board. ANA received particularly high ratings for its initiatives to promote a sustainable society, ensuring safety and cleanliness on board, and for its outstanding customer service. Keiji Omae, Executive Vice President Customer Experience at ANA, expressed his pride in the award and emphasized the airline's commitment to an exceptional travel experience. Dr. Joe Leader, CEO of the APEX Group, emphasized that ANA embodies a harmonious blend of modern technology and traditional Japanese hospitality and is considered a global pioneer in sustainability.
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