The airline Eurowings concluded the first half of 2025 with strong operational performance and high customer satisfaction. Of the total 77.000 flights operated, around 80 percent reached their destination on time. Flight reliability was 99 percent, which is considered a very high level in the industry. Customer satisfaction, measured by Net Promoter Score (NPS), achieved a score of 47, confirming the positive perception of the airline among its passengers. In total, more than 10 million passengers chose Eurowings, Germany's largest leisure airline, in the first six months.
Jen Bishop, CEO of Eurowings, emphasized that the airline had responded to the strong demand for tourist travel with a significant expansion of its program. Eurowings flew to around 150 destinations throughout Europe. According to Bischof, the good performance reflects the clear focus on quality, reliability, and customer orientation. These results are the result of a strong team effort and the successful development of Eurowings into a "Value Airline for Europe." This strategy was also recognized by the aviation rating agency Skytrax which named Eurowings the “Best Low-Cost Airline in Europe 2025”.
Despite stable operating performance and increased passenger numbers, the Point-to-point business area some Lufthansa Group, which includes Eurowings and the participation in SunExpress Eurowings, which is part of the Eurowings Group, reported an operating result (adjusted EBIT) of minus €30 million as of June 2025, 137. According to the company, this loss is primarily due to the continued rise in taxes and fees in Germany as an aviation hub. The number of employees at Eurowings rose to almost 5.500.
Eurowings positions itself as a “value airline” and thus stands out from the segment of the so-called ultra-low-cost carrier The airline offers direct flights to around 150 destinations within Europe and has 13 international bases, including Mallorca, one of the largest leisure airlines on the continent. Its fleet currently comprises approximately 100 aircraft.