London Luton Airport (Photo: Steffen Lorenz).
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London Luton Airport relies on Jaggaer to optimize its procurement strategy

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London Luton Airport, one of the UK's busiest airports with over 16,2 million passengers in 2023, will deploy a new procurement platform from Jaggaer from 2024. This measure aims to increase the efficiency and value of procurement processes while improving support for local suppliers.

The Jaggaer platform will replace previous manual and time-consuming processes with a centralized, automated system. This includes all steps from creating tenders to checking insurance documents and certifying suppliers. The airport's CFO Richard McCord emphasizes that this platform will maximize procurement's strategic impact on the business.

The new solution will be fully compliant with the new UK procurement law, which comes into force in October 2024, and will enable the airport to implement a digital category strategy. This transformation is supported by the use of data across the entire procurement cycle, resulting in more efficient spend assessment, improved supplier relationships and standardized processes.

Terry Gittins, head of procurement at London Luton Airport, sees the investment as crucial to the further development of value-added procurement. The airport's procurement department has already been recognized for sustainable procurement at the UK National GO Awards 2023.

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