Lufthansa angered the German government

German Bundestag (Photo: Pixabay).
German Bundestag (Photo: Pixabay).

Lufthansa angered the German government

German Bundestag (Photo: Pixabay).
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There is no calm: After a long back and forth and the laborious agreement on a billion dollar aid package, the German government criticizes its flag carrier. The economic department does not like the fact that Lufthansa has still not refunded the ticket prices for canceled flights to all customers despite the generous financial injection.

"It is incomprehensible that Lufthansa, despite the massive state aid, has not yet met its legal obligations and does not repay its customers immediately," said State Secretary Ulrich Nussbaum. The federal government has given this topic the highest priority. 

Almost 1,24 million requests for reimbursement are said to be still unprocessed, such as mirror.de reported. The airline itself admits: The flood of inquiries overwhelmed the company - especially at the beginning. In addition, there are delays at one of the most important call center service providers in India due to the lockdown there. 

The Federal Aviation Office has already initiated an administrative offense procedure. 

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Editor of this article:

Granit Pireci is an editor at Aviation.Direct and specializes in aviation in Southeast Europe. Before that he worked for AviationNetOnline (formerly Austrian Aviation Net).

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Granit Pireci is an editor at Aviation.Direct and specializes in aviation in Southeast Europe. Before that he worked for AviationNetOnline (formerly Austrian Aviation Net).

Nobody likes paywalls
- not even Aviation.Direct!

Information should be free for everyone, but good journalism costs a lot of money.

If you enjoyed this article, you can check Aviation.Direct voluntary for a cup of coffee Coffee trail (for them it's free to use).

In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

If you did not like the article, we look forward to your constructive criticism and / or your suggestions for improvement, either directly to the editor or to the team at with this link or alternatively via the comments.

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