Airport lounge comparison: Where to wait in Germany in a relaxed manner

Airport Lounge (Photo: Flughafen Dresden GmbH).
Airport Lounge (Photo: Flughafen Dresden GmbH).

Airport lounge comparison: Where to wait in Germany in a relaxed manner

Airport Lounge (Photo: Flughafen Dresden GmbH).
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This summer, many travelers found out that holiday trips by plane are not always uncomplicated. Hour-long delays and flight cancellations, such as in the 2022 holiday season, can be a major stress factor when traveling.

But for some passengers there is a quick remedy at the airport: airport lounges offer a quiet environment and relaxation during long waiting times. AirHelp, the world's largest organization for air passenger rights, has therefore examined the airport lounges of the ten largest German airports according to prices, popularity and access requirements.

WiFi, showers and televisions: The Hamburg and Berlin lounges are the best equipped

Most of the additional services are offered to travelers in the airport lounges in Hamburg and Berlin – on average, five of the services examined were found in the lounges. Services such as WLAN, newspapers and magazines, sanitary facilities with showers, conference rooms, televisions, free meals, copiers and printers were examined.

Most services are available in the Lufthansa Lounge in Berlin, in the Hamburg Airport Lounge and in the Lufthansa Business Lounge in Hanover. Travelers can benefit from a total of six services here. Due to fewer services offered in the other lounges at the airport, the state capital of Lower Saxony only manages second place with Frankfurt and Düsseldorf with an average of four additional services.

Lounge access is the most expensive in Berlin

On average, Germany's youngest airport offers the most expensive lounges: At the capital's airport BER, the three lounges cost an average of 169 euros, with the Zeitgeist lounge being by far the most expensive in the whole country at 416,50 euros. Access requires booking the VIP service, which entitles you to stay in the lounge for three hours. It is also expensive to use the take-off meeting room in Hanover, which costs EUR 150 for two hours. Up to eight people can work here.

Staying in the Dürer Lounge in Nuremberg is the cheapest: Admission to the only lounge at the Bavarian airport costs only 24,99 euros. Lounge access is also comparatively cheap in Cologne (26 euros) and Düsseldorf (27,50 euros).

In addition to the entrance fee, the booking class is often relevant for access

Not all airport lounges are designed for all air travelers. Payment of an entry fee is required at 21 lounges. Seven lounges, on the other hand, are only accessible to business class or first class passengers. Travelers have access to eight lounges if they have a Priority Pass, Lounge Key or Lounge Pass, fly with a specific airline or can take advantage of additional services through other partnerships. With AirHelp Plus, for example, travelers have access to a total of 14 lounges at the airports examined. It is important to note that some lounges may be temporarily closed at this time.

When it comes to the opening hours of the airport lounges and thus availability, Cologne is a pioneer with The Lounge: the lounge is open from five in the morning to ten in the evening – i.e. 17 hours a day. In Hanover and Berlin, the doors are open for an average of 15 hours and 45 minutes and 15 hours and 40 minutes, respectively. The Frankfurt lounges have the shortest opening hours at 12 hours.

Highest entry and worst review: Hanover is rated with an average of 2,7 stars

The extent and quality of the food is the most frequently criticized by visitors to the Karl-Jatho Lounge in Hanover. It scores rather moderately with only 2,5 stars from 50 ratings. With the average 3,1 star rating for the Lufthansa Business Lounge, the lounges in Hanover take last place in the satisfaction ranking. The lounges in Cologne/Bonn and Nuremberg fared slightly better with three and 3,6 stars respectively. With an average rating of 4,3 and 4,1 out of a maximum of five stars, Munich and Berlin are the most popular lounges.

Tomasz Pawliszyn, CEO of AirHelp, explains: “Airport lounges are particularly attractive for business travelers who can use their waiting time to work. For this reason, almost all lounges are also equipped with free WiFi, seating and workspaces, and power sockets. The fact that some lounges are only accessible to First and Business Class passengers shows that these spaces are tailored exclusively to the needs of business travelers. Staying in a lounge is also worthwhile for all other holidaymakers, especially in the event of delays and flight cancellations. With our AirHelp Plus Complete tariff, AirHelp ensures free access to lounges in airports around the world in the event of last-minute cancellations or delays of more than an hour. Not only can they wait in peace, but most of the time they also get free food and drinks.”

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In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

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