Travel technology companies Amadeus and Google have announced a far-reaching partnership that will leverage Google Cloud technology. The collaboration aims to strengthen Amadeus' cloud strategy and drive innovation in artificial intelligence (AI). Under the agreement, Amadeus will migrate parts of its technology platform to Google Cloud and leverage its infrastructure to improve operational efficiency and resilience.
The partnership also enables Amadeus to develop new services based on generative AI and other Google Cloud solutions. In particular, Google's expertise in data analytics will help Amadeus harmonize data across diverse customer systems, thereby becoming more agile and efficient. With Google Cloud's AI technology, including Vertex AI, Amadeus aims to drive future AI-powered innovations and is already testing the use of so-called "Agentic AI" for potential integration into its own solutions.
Another key aspect of the collaboration is the joint exploration of opportunities to improve the accuracy of flight search results and offer management for airlines. Amadeus MetaConnect and Nevio will be integrated with Google Flights and the Google Offer Management System (QPX) to optimize the user experience and strengthen airlines' market presence.