A spokeswoman told Aviation Direct that the “Miss” should quickly disappear from the booking confirmations at Austrian Airlines. Previously, a pensioner had complained that she had been dubbed as a "waitress or housemaid" as before.

But how did it come about that Austrian Airlines had used this outdated form of address at all? A media officer said: “Our provider for online bookings currently translates the term“ MS ”as Miss. Miss is displayed if a booking contains the salutation “MS” and this booking is accessed via the desktop version of austrian.com. However, it has already been initiated that the term “woman” is used here. The new translation should be active with the next system update ”.

For a few weeks now, Austrian Airlines has been using so-called gender language in official communication - both internally and externally. On board the passengers are no longer called “ladies and gentlemen”, but gender-neutral “passengers”. The "Fräulein“Not at all, which Austrian Airlines does not deny at all.