In 2022, the Agency for Passenger Rights was able to obtain a total of EUR 1.603.428 in compensation and reimbursements for travelers in its arbitration proceedings. The largest share, EUR 1,5 million, came from the aviation sector, followed by the rail sector with EUR 114.600 and the bus sector with EUR 3.300. On average, this means a payment of EUR 448 for passengers per completed APF procedure. "In view of the increased volume of travel in 2022, an increase in irregularities was unfortunately also to be expected," says Maria-Theresia Röhsler, head of the APF. "A large part of the amount generated for travelers comes from proceedings relating to short-term flight cancellations. In the rail sector, we have never had as many inquiries and arbitration proceedings as last year. I am particularly pleased that we were able to resolve the vast majority of these proceedings unbureaucratically, out of court, quickly and absolutely free of charge for passengers. The increased number of applications clearly shows the importance of the APF in the Austrian arbitration landscape." "The desire to travel was great in 2022 and some airlines and airports in particular were required - and sometimes overwhelmed - to get travelers to their destination. Flying became more (time-)consuming overall. But in the rail sector too, demand sometimes exceeded the capacity of the trains on offer on some particularly busy travel days. All of this brought the APF increased inflow. It is gratifying to see that the success rate was again high and that the APF experts were able to bring about an agreement between the parties in the vast majority of arbitration cases," said Transport Minister Leonore Gewessler (Greens). The vast majority concerned aviation Most of the proceedings were in