Delayed reimbursements: German courts record flood of lawsuits

Justitia (Photo: Pixabay).
Justitia (Photo: Pixabay).

Delayed reimbursements: German courts record flood of lawsuits

Justitia (Photo: Pixabay).
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You have to let this number melt in your mouth. In ten German courts alone, 45.000 cases are pending in which consumers are suing airlines and / or organizers. Most of the time, it is about reimbursements for canceled flights or package tours that have not yet been made. This was announced by the German Association of Judges.

The specialist magazine “Deutsche Richterzeitung” carried out a survey among the judges and found that immediately after the lockdown period, the claims brought against airlines and tour operators due to reimbursements not received had experienced a real boom. In the case of canceled flights, airlines are legally obliged to reimburse the paid ticket price in full. But that was anything but exact.

The German Association of Judges also gives figures: There are currently around 9.500 lawsuits pending in Cologne, around 9.000 in Düsseldorf, around 7.500 in Frankfurt, around 4.000 in Berlin and Munich. The list goes on and on, because there should hardly be a German district court that is not literally inundated with lawsuits from consumers who are waiting for their money.

It may also be because many so-called passenger rights portals have used the crisis to adapt their business models. The collection of the non-reimbursed ticket money is offered against commission. The providers take an exceptionally large number of cases to court.

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Editor of this article:

Jan Gruber is Senior Editor at Aviation.Direct. Before that, he had held the same position at AviationNetOnline (formerly Austrian Aviation Net) since 2012. He specializes in low-cost carriers, regional aviation in the DA-CH region and in-depth research.

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About the editor

Jan Gruber is Senior Editor at Aviation.Direct. Before that, he had held the same position at AviationNetOnline (formerly Austrian Aviation Net) since 2012. He specializes in low-cost carriers, regional aviation in the DA-CH region and in-depth research.

Nobody likes paywalls
- not even Aviation.Direct!

Information should be free for everyone, but good journalism costs a lot of money.

If you enjoyed this article, you can check Aviation.Direct voluntary for a cup of coffee Coffee trail (for them it's free to use).

In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

If you did not like the article, we look forward to your constructive criticism and / or your suggestions for improvement, either directly to the editor or to the team at with this link or alternatively via the comments.

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