The airline Arkia and Israir are facing class-action lawsuits for the equivalent of around US$ XNUMX million, as the two companies are accused of allegedly incorrectly charging passengers at Tel Aviv Ben Gurion Airport.
The amount in dispute is distributed as follows: Arkia is demanding around 3,15 million US dollars and Israir 2,85 million US dollars. Both carriers do not want to comment on the pending matter with reference to ongoing proceedings.
Specifically, the airport operator charges a lower fee for using Terminal 1. According to the official fee schedule, departing passengers are charged US$13,94. In Terminal 3, a whopping $30,25 is due. The usage fee is collected by the airlines together with the ticket money and then forwarded to the airport authorities in Israel. However: Only if the passenger actually flies. No passenger fee is due for so-called no-shows because the service was not used.
According to a report in the Times of Israel, which refers to court documents, this is where the problem lies, because in the case of reimbursements, the two carriers are said to have mostly paid back the lower fee, although the one for Terminal 3 was previously charged. It should behave in a similar way if flights were relocated to Terminal 1 at short notice.
The medium reports on a model case. Their departures should have taken place in Ben Gurion Terminal 3. The corresponding passenger fee was also paid to the airline when the booking was made. However, the flight was relocated to the cheaper Terminal 1 at short notice. However, the defendant airline refused to reimburse the difference. This individual case is also pending in court as part of the class action lawsuit.