At the charter marketer Green Airlines, things seem to be going badly, because Alk Air took off the Boeing 5-2021 on July 737, 300 and Just Us Air won't even come, even though Green Airlines has pompously announced this carrier as an “additional airline partner”.
The charter marketer is unlikely to have a particularly large number of passengers anyway and thus also managed the feat of not having fully received the popular destination of Palma de Mallorca during the summer holidays. No wonder, because you think you have to look for competition with industry giants like Eurowings. However, that does not prevent Green Airlines from informing the few passengers it had about the cancellation in an ultra-short term and ditching them.
The German specialist portal Airliners.de is now uncovering the next injustice: According to Just Us Air, Green Airlines has never signed a valid charter contract. Nevertheless, the Karlsruhe startup dared to simply sell tickets via the homepage. Tickets for flights that will never be available due to a lack of a valid contract with the operating carrier.
Just Us Air confirmed to Airliners.de that they had definitely not signed a contract with Green Airlines. The consequence of this is that the charter marketer has to cancel the flights for which tickets have already been sold. They even managed to make tour operators so naive and book tickets on connections that operating carriers Just Us Air said they didn't know about. Rostock Airport is now trying to find solutions in the interests of passengers and has set up a counter at its own expense that looks for flight connections for injured passengers.
The non-airline Green Airlines wrote on its homepage that all passengers should be rebooked or get their money back. At the same time, one forgets to point out that there is a claim for compensation of up to 14 euros per person and route within the 400-day period. This should be requested by those affected and if there is no legal protection insurance, the services of Fairplane and Co. can also be used. According to unconfirmed reports, the first angry passengers are said to have already filed criminal charges.
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