The Condor sister company Marabu is causing a stir with the fact that the crew of the Maltese subcontractor Air Horizont simply gave the passengers the bad news that they will no longer be taking off in the direction of Hamburg today, just one female passenger.
Video captured by a passenger and first published by German newspaper Bild Zeitung shows the incident, which took place on June 23, 2023, aboard Air Horizont-operated Boeing 737-400, registration 9H-AMW, known as Marabu -Flight MBU6641 should have been on the way, happened.
The Condor sister company Marabu Airlines has not been out of the negative headlines since it started operations. Enormous delays, short-term cancellations and a lack of care for the travelers affected seem to be the order of the day. The company repeatedly asserted that it would try to remedy the situation by unbundling the flight schedule and hiring additional wet lease machines.
Some travelers are quite annoyed that they originally booked a Condor flight, but were then rebooked to the sister company Marabu, which has taken over numerous routes from the German airline from Munich and Hamburg, among others. With the Estonian airline currently only operating the ES-MBU itself, while all other aircraft are operated by third-party suppliers such as Nordica and Heston Airlines, this shows once again that the almost exclusive reliance on ACMI providers can end in chaos.
In the meantime, Marabu has also rented aircraft from other operators, as the obvious problems with the jets operated by Nordica, Heston and the company itself cannot be solved. These include the Boeing 737-400 operated by Air Horizont, which was scheduled to fly from Kos to Hamburg on June 23, 2023.
Those affected also explain to Aviation.Direct that the crew only spoke very broken English. However, according to the subjective perception of one person on board, the foreign language skills of many passengers were also within very narrow limits. Irrespective of this: A female passenger had to make the announcement and brought the bad news to the fellow passengers that the journey to Germany would not take place until the next day.