Members of the Lufthansa Group's frequent flyer program, Miles and More, will have their status renewed this year. Any reclassifications were dispensed with in the previous year.

Frequent flyers who may be affected were contacted by Miles and More and informed that the status would be retained if they were unable to collect enough segments or miles in 2020 or 2021. Without the goodwill regulation, many regular customers would possibly be downgraded.

According to Miles and More, participants don't have to do anything extra. The level will remain until February 2023. At the same time, the customer loyalty program is currently carrying out various campaigns. These are intended to make it easier for you to collect status miles for upgrades. Nevertheless, this can be difficult at the moment, because many long-haul destinations are difficult to access due to tough entry and quarantine regulations.