ÖAMTC warns travelers: Beware of roadside assistance piracy

ÖAMTC (Photo: Robert Spohr).
ÖAMTC (Photo: Robert Spohr).

ÖAMTC warns travelers: Beware of roadside assistance piracy

ÖAMTC (Photo: Robert Spohr).
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Overpriced roadside assistance is “by chance” on site, the procedure is also known from Slovenia and Serbia.

Many Austrian travelers are drawn to the Croatian coast in summer. Dieter S. from Lower Austria also spent the vacation there with his family. On the way back to Austria, however, on the Croatian motorway, the car had an engine failure and “broke down”. Coincidentally, a Croatian towing service drove behind the family and immediately offered its services.

That is why the traveler, who is also an ÖAMTC member, did not contact the letter of protection. However, the towing service there did not bring the defective vehicle to the nearest or to the next but one, but to a workshop about 100 kilometers away. The family then received an invoice for around 750 euros. The member was informed by the towing service that it was not a problem that he asked for more because the ÖAMTC supposedly pays the high costs in full.

“This piracy practice particularly affects tourist routes to the sea - e. B. the parts of the Graz - Zadar and Villach - Zadar lines located in Croatia. But similar cases have already been reported to us from Serbia and Slovenia, ”summarizes ÖAMTC lawyer Verena Pronebner. "The procedure suggests that questionable companies patrol the route and are quickly on the spot in the event of a breakdown." She adds: "It is always the right step to report quickly to the ÖAMTC - that way you can receive optimal support."

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Editor of this article:

Granit Pireci is an editor at Aviation.Direct and specializes in aviation in Southeast Europe. Before that he worked for AviationNetOnline (formerly Austrian Aviation Net).
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Granit Pireci is an editor at Aviation.Direct and specializes in aviation in Southeast Europe. Before that he worked for AviationNetOnline (formerly Austrian Aviation Net).
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Nobody likes paywalls
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Information should be free for everyone, but good journalism costs a lot of money.

If you enjoyed this article, you can check Aviation.Direct voluntary for a cup of coffee Coffee trail (for them it's free to use).

In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

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