In the proceedings that the low-coster initiated in 2015, the Hamburg Higher Regional Court found that the online travel agency's practice of charging surcharges without offering at least one common and reasonable free payment option violated German consumer law.
“Ryanair welcomes this Hamburg court ruling against eDreams - it confirms our view that these are detrimental and misleading practices being pursued by this unauthorized“ screen scraper ”website. This is a great victory for the consumers who suffer from the practices of such online travel agents. They continue to charge inflated prices for flights, seat reservations and checked baggage. We urge regulators and consumer associations to investigate and uncover such unauthorized “screen scraper” websites in order to protect consumers from the misleading practices of such platforms, ”said a Ryainair spokesman. “We encourage all customers to always book directly on the Ryanair.com website or via the Ryanair app. This is the only way we can guarantee the lowest prices, full customer support and quick refunds. "