The German government is of the opinion that the Zurich insurance company paid too little to the victims in the wake of the Thomas Cook bankruptcy. Therefore, a lawsuit has now been brought before the Frankfurt Regional Court. Since, for legal reasons, the insurance company's liability was capped at 110 million euros, it only compensated on a pro-rata basis.

According to the German Ministry of Consumer Protection, Zurich Insurance paid back around 26,38 percent of travel expenses. This was calculated on the basis of the assumption that the Thomas Cook bankruptcy caused damage in the amount of 287,4 million euros plus around 59,6 million euros for the repatriations. The total amount exceeding 110 million euros was taken over by the Federal Republic of Germany, as the EU package travel guidelines were implemented inadequately.

The government is of the opinion that the cost of repatriating stranded holidaymakers should not be included in the € 110 million cap and should therefore also be borne by the insurance company. The Zurich Insurance refused and the Federal Republic of Germany has now brought a lawsuit.

The insurer takes the view that the government's request is unjustified. Rather, Germany has implemented the EU Package Travel Directive inadequately, which is why there is state liability. Furthermore, reference is made to a corresponding report in this regard. The Federal Republic has compensated numerous travelers, but many have never submitted an application for reimbursement.