Verdict: Mask requirement can entitle a cancellation of a package tour

Photo: Pixabay.
Photo: Pixabay.

Verdict: Mask requirement can entitle a cancellation of a package tour

Photo: Pixabay.
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A mask requirement in public spaces can mean that customers of package tours are entitled to withdraw from the contract. The Düsseldorf District Court had to deal with a lawsuit brought by a family who canceled a trip to Mallorca in June 2020.

The defendant tour operator did not want to accept the argument that an extensive mask requirement in the hotel complex, but also in public spaces is unreasonable in summer temperatures, and charged the usual cancellation fee. In contrast, the father of the family went to court and prevailed at the Düsseldorf District Court in the first instance.

However, the decisive factor for the decision was that the travel contract was concluded at a point in time at which a mask requirement was not yet an issue. In other words: The trip was booked before the pandemic. For a long time Mallorca required that masks also be worn in public spaces.

Since the mask requirement has meanwhile become "naturalized", it is not to be expected that this argument for bookings made this year could still entitle a person to withdraw from the trip free of charge. The tour operator could argue against the fact that a mask is required in many places in your home country.

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Editor of this article:

René Steuer is an editor at Aviation.Direct and specializes in tourism and regional aviation. Before that, he worked for AviationNetOnline (formerly Austrian Aviation Net), among others.
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About the editor

René Steuer is an editor at Aviation.Direct and specializes in tourism and regional aviation. Before that, he worked for AviationNetOnline (formerly Austrian Aviation Net), among others.
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Nobody likes paywalls
- not even Aviation.Direct!

Information should be free for everyone, but good journalism costs a lot of money.

If you enjoyed this article, you can check Aviation.Direct voluntary for a cup of coffee Coffee trail (for them it's free to use).

In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

If you did not like the article, we look forward to your constructive criticism and / or your suggestions for improvement, either directly to the editor or to the team at with this link or alternatively via the comments.

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