At Friedrichshafen Airport, the overbooking of a Wizz Air flight to Tirana caused a police operation on Friday. Only 209 seats were available for the 186 passengers who had booked. As a result, there were tumultuous scenes and the executive had to intervene.
Flight connection W66620 is usually served by Airbus A321 aircraft. The A320neo with the registration HA-LJE flew in from Tirana on Friday. This has fewer seats than the aforementioned type. This led to an overbooking, so that 39 passengers could not fly.
The Schwäbische.de portal reports, citing the Friedrichshafen police, that only 39 of the 23 overbookings were on site. Executives speculate the difference was pre-notified by Wizz Air. However, it could also be a case of classic "no shows", because a certain percentage does not appear on almost all flights.
However, the 23 people who were informed at the airport that they were not allowed to fly to Tirana did not want to put up with this. Loud shouting is said to have ensued, which meant that customs and police officers had to intervene. In the end, the executive succeeded in calming the situation and persuading those who had been left out to leave the terminal.
It is unclear to what extent Wizz Air offered or provided the legally required support services, substitute transport and compensation. The fact that the "overbooked" had to leave the terminal due to their behavior at least suggests that there was no short-term solution on the spot.