Wizz Air flight overbooked: police had to intervene in Friedrichshafen

Airbus A321 tail fin (Photo: Robert Spohr).
Airbus A321 tail fin (Photo: Robert Spohr).

Wizz Air flight overbooked: police had to intervene in Friedrichshafen

Airbus A321 tail fin (Photo: Robert Spohr).
Advertising

At Friedrichshafen Airport, the overbooking of a Wizz Air flight to Tirana caused a police operation on Friday. Only 209 seats were available for the 186 passengers who had booked. As a result, there were tumultuous scenes and the executive had to intervene.

Flight connection W66620 is usually served by Airbus A321 aircraft. The A320neo with the registration HA-LJE flew in from Tirana on Friday. This has fewer seats than the aforementioned type. This led to an overbooking, so that 39 passengers could not fly.

The Schwäbische.de portal reports, citing the Friedrichshafen police, that only 39 of the 23 overbookings were on site. Executives speculate the difference was pre-notified by Wizz Air. However, it could also be a case of classic "no shows", because a certain percentage does not appear on almost all flights.

However, the 23 people who were informed at the airport that they were not allowed to fly to Tirana did not want to put up with this. Loud shouting is said to have ensued, which meant that customs and police officers had to intervene. In the end, the executive succeeded in calming the situation and persuading those who had been left out to leave the terminal.

It is unclear to what extent Wizz Air offered or provided the legally required support services, substitute transport and compensation. The fact that the "overbooked" had to leave the terminal due to their behavior at least suggests that there was no short-term solution on the spot.

Comment

  • YankeeZulu1, 11. July 2022 @ 14: 34

    In Friedrichshafen it will also be difficult to get a replacement flight at short notice; the flight schedule is not that tight there. I am looking forward to reports on how WIZZ behaves with regard to customer claims such as refunds, assumption of costs for replacement flights, assumption of costs for overnight stays on site (neither easy nor inexpensive during the holiday season in the Lake Constance region) including transfers, etc etc.

Leave a Comment

Your e-mail address will not be published. Required fields are marked with * marked

This website uses Akismet to reduce spam. Learn more about how your comment data is processed.

Editor of this article:

Jan Gruber is Senior Editor at Aviation.Direct. Before that, he had held the same position at AviationNetOnline (formerly Austrian Aviation Net) since 2012. He specializes in low-cost carriers, regional aviation in the DA-CH region and in-depth research.

Nobody likes paywalls
- not even Aviation.Direct!

Information should be free for everyone, but good journalism costs a lot of money.

If you enjoyed this article, you can check Aviation.Direct voluntary for a cup of coffee Coffee trail (for them it's free to use).

In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

If you did not like the article, we look forward to your constructive criticism and / or your suggestions for improvement, either directly to the editor or to the team at with this link or alternatively via the comments.

Your
Aviation.Direct team
paywalls
nobody likes!

About the editor

Jan Gruber is Senior Editor at Aviation.Direct. Before that, he had held the same position at AviationNetOnline (formerly Austrian Aviation Net) since 2012. He specializes in low-cost carriers, regional aviation in the DA-CH region and in-depth research.

Nobody likes paywalls
- not even Aviation.Direct!

Information should be free for everyone, but good journalism costs a lot of money.

If you enjoyed this article, you can check Aviation.Direct voluntary for a cup of coffee Coffee trail (for them it's free to use).

In doing so, you support the journalistic work of our independent specialist portal for aviation, travel and tourism with a focus on the DA-CH region voluntarily without a paywall requirement.

If you did not like the article, we look forward to your constructive criticism and / or your suggestions for improvement, either directly to the editor or to the team at with this link or alternatively via the comments.

Your
Aviation.Direct team
paywalls
nobody likes!

Comment

  • YankeeZulu1, 11. July 2022 @ 14: 34

    In Friedrichshafen it will also be difficult to get a replacement flight at short notice; the flight schedule is not that tight there. I am looking forward to reports on how WIZZ behaves with regard to customer claims such as refunds, assumption of costs for replacement flights, assumption of costs for overnight stays on site (neither easy nor inexpensive during the holiday season in the Lake Constance region) including transfers, etc etc.

Leave a Comment

Your e-mail address will not be published. Required fields are marked with * marked

This website uses Akismet to reduce spam. Learn more about how your comment data is processed.

Advertising