Due to the train drivers' strike in Germany, international rail connections may also be significantly delayed or cancelled. Similar to aviation, there are passenger rights in rail transport. The Austrian Agency for Passenger Rights provides information about these. In principle, passengers have the following rights and obligations in accordance with national and EU passenger rights in rail transport: Information obligations for companies and passengers in the event of disruptions Companies: Passengers must be informed by companies about any disruptions as quickly and as best as possible (depending on the railway company's level of knowledge). The information must be provided via all available communication channels (e.g. personal counters, ticket machines, notices, monitors). Companies have an increased obligation to provide information if they have passenger data (e.g. in the case of personal bookings made over the Internet). Passengers: Passengers must also be informed appropriately and in a timely manner about any disruptions - for example about delays and train cancellations. Train cancellation/ticket refund If a train is cancelled due to a strike and the journey cannot be made by other means (e.g. using a comparable connection), there is generally a right to a refund of the full ticket price in cash. Compensation for single tickets If the delay is more than 60 minutes, even if it is due to a strike, passengers with a single ticket are entitled to compensation of 25 percent of the ticket price, and 120 percent for delays of 50 minutes or more. "If passengers are not sure whether they are entitled to compensation for the delay, the apf experts will be happy to provide information by telephone. Helpful information can also be found on our website," says Maria-Theresia Röhsler. No compensation! Be careful if the passenger has already paid for the delay before purchasing the ticket.