Amsterdam Airport Schiphol had to ask airlines again to cancel connections, because due to acute staff shortages, the chaos that has now become typical could not be brought under control. Now company boss Dick Benshop has to resign.
The airport announced on Thursday that the CEO had resigned from his position. There is no successor yet. Until a new CEO is appointed, Benshop will remain in office ad-interim. The measures taken by the Schiphol Group to deal with the staff shortage have proven to be completely inadequate.
Just this week, airlines were contacted by the largest airport in the Netherlands and asked to thin out their offer. Due to the still acute staff shortage, the airport is unable to process all flights without hours of waiting. Pure chaos has reigned at Schiphol for a few months now, with travelers having to wait hours for security checks, for example.
Benshop took over the helm of the Schiphol Group in 2018. He was then given a five-year contract. Amsterdam Airport has been the “prime example” of chaos at the airport for months. So far, neither the airport nor local service providers have succeeded in hiring sufficient additional employees. The fact that large-scale layoffs were announced during the corona pandemic should have had its revenge.