The low-cost airline Ryanair wants to set up a customer advisory board to advise the management and to help improve the products. Interested persons can apply until the end of May 2021.

The first meeting of the new body is to take place in Dublin in autumn 2021. Further panels are to be held in Madrid, Rome, Berlin and Warsaw. The results of the conventions are to be incorporated into the so-called “Customer Improvement Program 2022”. Ryanair wants to inform applicants about their possible admission by June 14, 2021. The carrier pays the costs for participating in the panels.

“We are excited to announce our very first Customer Advisory Panel to give customers the opportunity to help us drive improvements in customer care and service at Ryanair. With Ryanair unbeatable when it comes to low prices, choice and on-time flights, while growing to 200 million passengers a year, we are determined to listen to our customers and improve our service to them. Our new Customer Advisory Panel will provide us with direct feedback and recommendations from customers and help us provide improved service to our guests in 2022 and beyond. As Ryanair emerges from the Covid-19 pandemic, customers can look forward to even more service improvements in new aircraft at even lower prices, ”said Dara Brady, Director of Marketing & Digital at Ryanair.