The holiday airline SunExpress wants to create additional trust with an optional “Corona Care Guarantee” and thus attract new bookings. This costs three euros on international flights or seven Turkish lira within Turkey.
Upon payment of the fee, travelers should be able to cancel or change their booking if they have infected themselves or first-degree relatives with the coronavirus. Proof of this must be presented up to ten days after the scheduled departure.
The German-Turkish airline SunExpress also offers passengers with an existing booking, as part of the Corona Care Guarantee Package, rebooking and cancellation options in the event that a travel warning is issued for travel between Germany and Turkey.
Regardless of this, SunExpress continues to offer the “SunFlex” option, which allows travelers to change their booking up to 30 days before departure without any fees. This option is available for up to seven days in the premium tariff. The Classic tariff can be changed up to 2021 days in advance until the end of March 15. However, tariff differences can be offset.