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On behalf of the Ministry of Social Affairs, the Association for Consumer Information warned the private railway operator Westbahn. The background is that the VKI lawyers are of the opinion that three clauses in the conditions of carriage are inadmissible. The transport company has a cease-and-desist declaration
The Verkehrsbüro subsidiary Ruefa Reisen suffered a legal defeat in the Supreme Court. A clause that was supposed to exclude the right of withdrawal in the event of “future corona-related travel restrictions” was overturned by the Austrian highest court. A clause used in 2021
The Lufthansa subsidiary Swiss suffered a legal defeat before the Higher Regional Court of Vienna due to a lawsuit brought by the Association for Consumer Information. Three clauses concerning the refund of ticket money have been declared illegal. The judgment is already final.
The Vienna Higher Regional Court had already declared 19 of the disputed clauses to be illegal, but regarded four others as permissible. Now the Supreme Court has declared the four clauses illegal as well. The judgment is final. The Union
The airline Austrian Airlines suffered a defeat in the Supreme Court with regard to its general conditions of carriage. The Chamber of Labor had sued against five clauses and was right before the Supreme Court. The Supreme Court considered, among other things, the practice
The German tour operator FTI Touristik GmbH received a legal defeat in Austria. The Vienna Commercial Court declared a total of 49 clauses of the General Terms and Conditions to be unlawful and therefore ineffective. The Association for Consumer Information sued on behalf of
The Higher Regional Court (OLG) Vienna declared 19 clauses of the General Conditions of Carriage of Laudamotion to be illegal. The judgment is final. A central point of the complaints concerns clauses that are supposed to make it more difficult for travelers to enforce their rights against Laudamotion.
Once again, Laudamotion conceded a setback at the Korneuburg Regional Court in the first instance: The court overturned a total of seven clauses in connection with fee-based seat reservations. The verdict is more of a symbolic character, because the flight operations are meanwhile
With reference to a controversial clause in the conditions of carriage, Austrian Airlines made a trip to an odyssey for two consumers, which ultimately even led to a lawsuit by the Association for Consumer Information on behalf of the Ministry of Social Affairs.
The Ryanair subsidiary Laudamotion, which is in the process of closing, conceded another legal defeat before the Supreme Court. The Austrian Supreme Court prohibits the company from using the so-called "Ireland Clause" in the General Conditions of Carriage. The decision coincides with
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