There is a consolidation in the area of ​​passenger rights portals. Refund Me is taken over by the competitor Airhelp. The orders and customer data should be transferred to the buyer.

The debt collection industry, which specializes in collecting compensation payments in accordance with EU Regulation 261/2004, has come under considerable pressure due to the corona pandemic. Since there was significantly less flown, there were also significantly fewer claims submitted by passengers. As a result, some providers who were previously highly profitable have slipped into the red.

“The coronavirus pandemic has dealt a lasting and potentially long-lasting blow to the air travel industry and passengers. These are exceptional times that require exceptional measures to continue serving passengers. We are pleased that our customers can continue their journey with Airhelp, the leading provider in this market, ”explains Refund-Me managing director Andreas Berger in a broadcast.