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Because of questionable clauses in the conditions of carriage, the Association for Consumer Information (VKI) took the Lufthansa AG to the Supreme Court - and won a majority vote. The judgment is final. One of the complained about by the VKI
German consumer advocates are making a fresh attempt to change the previous sales practice for airline tickets. The head of the Federal Association of Consumer Organizations demands that tickets only have to be paid for a few days before departure. A few years ago undertook the
The reimbursement of booked flight tickets remains a sensitive matter in times of Corona. Most airlines still fail to repay on time. Fair Plane - a portal for air passenger rights based in Vienna
A Berlin lawyer doesn't like Lufthansa's corona management at all. He has reported all five corporate board members on suspicion of fraud. It rained almost every day, especially in the lockdown phase, flight cancellations. Nobody could be sure
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