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Consumers were only fully reimbursed for the flight price after filing a lawsuit. The VKI also warns future bookers. The Association for Consumer Information (VKI) successfully supported two consumers who booked a flight in 2019
The reimbursement of booked flight tickets remains a sensitive matter in times of Corona. Most airlines still fail to repay on time. Fair Plane - a portal for air passenger rights based in Vienna
The Association for Consumer Information is extending its “money back campaign” for Lauda and Austrian Airlines tickets that could not be used due to the Corona crisis. Frustrated passengers whose flight was canceled due to the corona pandemic are often fobbed off with vouchers. Have along
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