So far, United Airlines has allowed passengers who were surprised by the Boeing 737 Max aircraft to rebook free of charge. This practice was abolished on Thursday. As a result, the use of the crisis-ridden jet no longer entitles you to withdraw from the contract free of charge or to change the booking free of charge.
In this context, the Simpleflying.com portal reports that only bookings made after April 8, 2021 are affected by this changeover. Tickets that were sold before this deadline can be canceled or rebooked if a Boeing 737 Max is used. United Airlines sees no need to continue the previous goodwill.
A few airlines continue to offer free changes in the event of the use of the Boeing 737 Max. However, it can be assumed that this goodwill will soon be abolished across the industry. This was originally introduced because it was feared that passengers might rebel against this pattern. However, according to various airlines, this has only occurred to a very limited extent to date.