The online travel agency Kayak says it has noticed that in recent weeks the Boeing 2019-Max aircraft type has been increasingly “sorted out” using a filter option introduced in 737.
The Booking.com subsidiary introduced this feature in March 2019. This is intended to enable passengers to sort out certain types of aircraft when booking. For example, if you exclude the Boeing 737-Max, flights planned with this pattern will not be displayed at all.
The travel agent explains that since the most recent Max incident, which occurred at Alaska Airlines on January 6, 2024, the use of this “Max filter” is said to have increased 15-fold. In the meantime, Kayak has stepped up and now passengers can even differentiate when searching for airline tickets whether the Boeing 737-Max-8, the Boeing 737-Max-9 or both models should be excluded.
Kayak says it wants to support people who have concerns about getting on a B737-Max. The filter would be positioned in a clearly visible location. However, Kayak boss Steve Hafner also admits that you can't rely 737% on airlines that have B737-Max in their fleet not letting you sit on such a plane at short notice, because it often happens shortly before that Departure to change aircraft. The manager therefore advises that you should contact the airline directly at short notice. Kayak does not offer a free cancellation option if there is a Boeing XNUMX-Max waiting at the gate.