Cancellations: Eurowings frustrates passengers in Salzburg and Innsbruck

Airbus A320 (Photo: Matthias Plank).
Airbus A320 (Photo: Matthias Plank).

Cancellations: Eurowings frustrates passengers in Salzburg and Innsbruck

Airbus A320 (Photo: Matthias Plank).
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Some Eurowings flights were canceled in Salzburg and Innsbruck at the weekend. Both scheduled and charter flights were affected. The consequence of this: Many passengers are "stranded" in Austria or could not start their holiday flights.

Eurowings has a total of three aircraft based in Salzburg. These are two Airbus A319s and one A320. With the OE-LYX, the course pair to Hamburg was canceled on Saturday. The Salzburg-Lamezia Terme-Innsbruck-Lamezia Terme-Salzburg chain failed on Sunday. The OE-LYZ did not carry out the Salzburg-Corfu-Salzburg-Cologne-Salzburg routing.

No further details were initially given as to the reasons for the flight cancellations. Salzburg's airport spokesman Alexander Klaus pointed out to the Austrian broadcaster, among other things, that the airline or the respective tour operator would offer alternative travel options.

2 Comments

  • Herbert, 19. June 2022 @ 16: 51

    Idealtours is sending the Trade Air F100 from INN to Lamezia tomorrow as a replacement.

  • emmdee, 19. June 2022 @ 22: 21

    It's an affront to your customers. Nobody doubts the difficult situation that airlines and manufacturers are in due to staff shortages. The mere fact of not informing passengers about the cancellation of flights or only informing them at the airport is such an unbelievable disregard for customer interests that it is time to initiate organizational changes quickly and put an end to these abuses.

    This requires, for example, actively addressing customers and finding a joint solution in good time before the flight date, without them being confronted with a fait accompli due to inactivity and being burdened with additional costs.

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2 Comments

  • Herbert, 19. June 2022 @ 16: 51

    Idealtours is sending the Trade Air F100 from INN to Lamezia tomorrow as a replacement.

  • emmdee, 19. June 2022 @ 22: 21

    It's an affront to your customers. Nobody doubts the difficult situation that airlines and manufacturers are in due to staff shortages. The mere fact of not informing passengers about the cancellation of flights or only informing them at the airport is such an unbelievable disregard for customer interests that it is time to initiate organizational changes quickly and put an end to these abuses.

    This requires, for example, actively addressing customers and finding a joint solution in good time before the flight date, without them being confronted with a fait accompli due to inactivity and being burdened with additional costs.

Leave a Comment

Your e-mail address will not be published. Required fields are marked with * marked

This website uses Akismet to reduce spam. Learn more about how your comment data is processed.

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